Return & Refund Policy

Last Updated: July 2026

At ZENDAMART, customer satisfaction is our priority. If you are not satisfied with your purchase, you may request a return or refund under the following conditions:

Returns

• Returns are accepted within 7 days of delivery.
• The product must be unused, undamaged, and in its original packaging.
• Certain products such as personal care items, innerwear, and customized products are not eligible for returns unless they arrive damaged or defective.

Refunds

• Once the returned product is received and inspected, eligible refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.
• For Cash on Delivery (COD) orders, refunds will be processed to the customer's bank account or UPI ID.

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos or videos of the product.

Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation may not be possible.

Contact Us

For return or refund requests, contact us at:

📧 zendamartstore@gmail.com